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TengriAI CHAT + CALLS

BUSINESS-TRAINED VOICE AI · ANNUAL PLANS

AI calls powered by your business knowledge.

Give your AI a clear purpose and the knowledge behind your products. Manage customer calls, scheduled follow-up and campaigns from the same account as your website conversations.

AI Calls access comes with annual plans. Calling credits are purchased separately.

FROM INTEREST TO FOLLOW-UP

STEP 1

Choose the customer

Select a live-chat contact or enter an international phone number and confirm permission to call.

STEP 2

Set the purpose and timing

Choose the goal, add useful context and call now or schedule a date and time.

STEP 3

Review the outcome

Check call history and review the recording and transcript when the calling provider makes them available.

Workflow illustration · no customer data

BUILT AROUND YOUR BUSINESS

One connected customer workflow.

Your knowledge, spoken

Calls use your website AI training. Refine the voice agent with additional calling instructions, an agent name and language preferences.

Call now or schedule ahead

Start with a contact from your website or a number you enter. Choose a purpose and customer context before confirming the call.

Campaigns with a clear goal

Organise follow-up around your products and services. Configure which lead temperatures should qualify for automatic follow-up in your calling workspace.

A connected chat handoff

Selected live-chat leads carry their conversation context into the calling workflow, so the AI can focus on what the customer asked.

Recordings and transcripts

Review available call audio and text in your account. Recording and transcript availability depends on the completed call and provider processing.

Credits you control

Check your balance, review the call rate and buy credits from your account. Calls require enough credits to cover the reservation shown before calling.

Questions before you get started

Which plans include AI Calls?

AI Calls access is included with active annual plans. Monthly plans do not include calling access. Calling credits are purchased separately from the subscription.

Does the AI need separate training for calls?

Your website AI knowledge supplies the business information used for calling. You can add call-specific instructions and preferences in the AI calling workspace.

Can I schedule a call to a website lead?

Select the customer or enter their number, set the purpose and details, choose a date and time, and confirm the scheduled call. The contact needs permission to be called and your account needs sufficient credits.

Where do recordings and transcripts appear?

Open the call in your account call history. Audio and transcript are shown when they are returned by the provider; they may take time to process after a call ends.