Train your website AI
Add your business information and FAQs, import website content, and refine instructions as your products and services change.
WEBSITE AI · CUSTOMER CONVERSATIONS
AI live chat that knows your business.
Help visitors understand your products and services with an AI trained on your website knowledge. Keep their questions, contact details and follow-up together in one workspace.
Train your AI with your business knowledge, then install it on your website.FROM INTEREST TO FOLLOW-UP
STEP 1
A visitor asks
Your website AI uses the business knowledge you provide to answer product and service questions.
STEP 2
The conversation becomes a lead
Capture the contact details a visitor shares alongside the conversation and source website.
STEP 3
Your team follows up
Review the enquiry in your account and decide the next step with the original context.
BUILT AROUND YOUR BUSINESS
One connected customer workflow.
A chat experience in your brand
Configure your widget appearance, welcome message and visitor contact collection for the websites you manage.
Conversations with context
Read the conversation beside captured visitor information. Review lead temperature and keep follow-up notes in your account.
WhatsApp lead alerts
Configure optional WhatsApp alerts for lead events so your team can spot enquiries away from the dashboard.
Multilingual replies
Use your business knowledge to help visitors in their language and keep a consistent source of product information.
Connect chat and voice
Annual plans include access to the AI calling workspace. Select contacts, schedule follow-up and configure campaigns using the same business knowledge.
Questions before you get started
What information should I use to train the AI?
Start with accurate product and service descriptions, prices, policies and frequently asked questions. Review imported website content and update your training when business information changes.
Where can I see visitor contact details?
Captured contact details stay with the conversation and lead in your account, so your team can review what the visitor asked before following up.
Can I manage more than one website?
Yes. Website and AI reply allowances depend on your plan. Compare the current plans for the allowance that fits your business.
Does requesting a person connect an agent automatically?
A human follow-up request flags the enquiry for your team. Review it in your workspace and choose how to contact the visitor.